Clear answers before you contact support
We’ve brought common questions about AlKamel Soft into one place, from sales and inventory to printing, backup, and activation.
Choose the topic you want to learn more about
Each section groups related questions so you can find the answer faster.
Getting started with AlKamel Soft
General questions to help you understand the app before you begin.
What can AlKamel Soft manage?
The app covers sales, purchases, inventory, customers, suppliers, financial accounts, reports, printing, and additional tools for other parts of the business.
Can I use barcodes while selling?
Yes. Sales invoices support barcode scanning while adding products, and the app also includes barcode-related functions such as printing product labels.
What payment methods are available in sales invoices?
Sales invoices support cash, credit, and card payments, depending on the settings and the transaction.
Inventory & warehouses
Manage multiple warehouses, transfers, inventory counts, and adjustments in one organized workflow.
Does AlKamel Soft support multiple warehouses?
Yes. You can create and manage multiple warehouses and track stock for each warehouse independently.
Can I transfer stock between warehouses?
Yes. You can create warehouse transfers and review transfer lists and details.
Does it include inventory counts and adjustments?
Yes. The app includes inventory-count tools and adjustments for handling stock differences.
Printing & sharing
Options for thermal printing, templates, and sharing documents in different formats.
Does the app support thermal printing?
Yes. It prints invoices and vouchers to thermal printers over Bluetooth and USB.
Are there multiple print templates?
Yes. The app provides multiple templates, including default and detailed formats for invoices, vouchers, inventory movements, and workshop documents.
What printing and sharing options are available?
You can create a PDF or image, or print the document directly depending on the document type and workflow.
Can I print product barcodes?
Yes. There is a dedicated function for printing product barcode labels.
Financial accounts & reports
Track financial accounts, balances, and movements, and access a wide range of operational reports.
Does the app include cash and financial accounts?
Yes. It manages financial accounts such as cash and bank accounts, with balances, financial movements, and transfers between accounts.
What reports are available?
Reports cover sales, purchases, profits, inventory, warehouses, customers, suppliers, financial accounts, and more, along with business charts.
Data & backup
Options to back up and restore the database when needed.
Can I back up app data?
Yes. The app supports local backup and restore, as well as backup through Google Drive.
Can I restore a previous backup?
Yes. Database management includes options to restore local backups or backups saved through Google Drive.
Activation & support
Questions about activation, activation status, and the available support channels.
How does AlKamel Soft activation work?
The app uses a serial number for activation, with flows for new activation, activation verification, and activation status.
Can I replace an activation?
Yes. The licensing system includes a dedicated activation-replacement screen.
How do I contact support if my question is not here?
Go to the Support page and submit the issue type, app version, device type, and details, or contact us through the official WhatsApp channel when available.
Want to try the app or need more help?
Go to the Download page to get the app, or send a support request if you have a specific issue.